CRC Enhanced disclosure (Scotland) 2009.

Public Liability Insurance

Information skills: ‘Associate of the UK Library Association’.

Communication skills: ‘Communication and Performance Exam (Scotland)’.

Certificate in Counselling Skills, Starlight Therapies.

Management skills: ‘UK Booksellers’ Association’: Financial Management.

Health and Safety: HSE approved.

First Aid: HSE approved.

Risk assessment (HSE)